Man dressed in black standing with a suitcase in an ornately decorated room with a large bed, a round table with green chairs, and a large mirror reflecting the interior.

Concierge & Experiences

Private tours, exclusive experiences, in-suite dining and seamless transfers,  every detail of your stay arranged personally, before you even think to ask.

Where every request becomes an experience worth remembering

Exclusive Services & Tailored Experiences

Man in black silk outfit sitting on cream sofa reading a fashion magazine in an ornately decorated room with gold accents.

Concierge & Personal Assistance

A dedicated concierge is available to organize every aspect of your stay, from reservations to exclusive access and tailored recommendations.

Wide stone staircase with people walking up and down, flanked by greenery and historic buildings under a cloudy sky.

Private Experiences in Rome

Discover the city through curated itineraries, private tours and cultural experiences designed around your interests.

Wellness & Spa

Relax and recharge with access to a partner spa offering treatments, massages and personalized wellness rituals.

Dining table set with two cakes, croissants, red roses in a white vase, and place settings with gold cutlery and white napkins.

Private Chef Experience

Enjoy bespoke dining directly in your suite, with menus inspired by Italian tradition and crafted for your preferences.

Private Transfers

Move effortlessly through the city with a private chauffeur service, available for airport transfers and tailored journeys.

Frequently Asked Questions

Everything you need to know before your stay at Palazzo Massimo

Not at all. Our concierge is available throughout your entire stay and can arrange most experiences with short notice. That said, certain requests such as private museum access, chef dinners, or exclusive venue bookings benefit from a few days of advance notice. We recommend sharing your wishes when you confirm your reservation

Our concierge assistance is complimentary for all guests of Palazzo Massimo. The service itself, the calls, the arrangements, the recommendations, costs nothing. Individual experiences such as private tours, transfers, and in-suite dining are priced separately and communicated transparently before confirmation.

Yes. We work with a selection of private chefs who come directly to the palazzo and prepare a full dinner in your suite. The menu is agreed in advance, whether Roman classics, a tasting experience, or a fully bespoke menu built around your preferences. It is one of the most requested experiences among our guests.

We arrange fully private guided tours of Rome tailored to your interests. Early morning visits to the Colosseum and the Roman Forum before the crowds arrive, private access to the Vatican Museums, hidden neighbourhood walks through Trastevere and the Jewish Ghetto, and bespoke itineraries for those who have already seen the obvious. Every tour is exclusive to your party.

Yes. We arrange private car transfers from Fiumicino and Ciampino directly to the palazzo, and back again at the end of your stay. A dedicated driver meets you at arrivals with no waiting and no shared vehicles. Day trips to Ostia Antica, the Castelli Romani, or further afield can also be arranged on request.

It is one of the finest settings in the city for a celebration. Whether you are marking an anniversary, planning a proposal, or simply wish to make an arrival feel extraordinary, our concierge arranges every detail with the discretion and care that a historic Roman palazzo deserves. Flowers, Champagne, private dinners and exclusive experiences are all available on request.